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Privacy Policy

Privacy Policy for Clean Crew – Residential Cleaning Company

Effective Date: 1/1/2023

At Clean Crew, we understand the importance of privacy and are committed to protecting the personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our services and providing your information, you consent to the practices described in this policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, address, email address, phone number, and any other information you voluntarily provide to us when you contact us or use our services.

1.2 Payment Information: If you make a payment for our services, we may collect payment-related information, such as your credit card details or other financial information necessary to process the payment.

1.3 Website Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, operating system, and referring website. This information helps us analyze trends, administer the site, and improve our services.

  1. Use of Information:

2.1 Service Delivery: We use the information you provide to deliver our residential cleaning services to you, including scheduling appointments, communicating with you, and addressing any specific requirements or preferences you may have.

2.2 Communication: We may use your contact information to send you important updates, service-related notifications, promotional materials, or other communications that we believe may be of interest to you. You can opt out of receiving such communications at any time.

2.3 Payment Processing: If you make a payment for our services, we use your payment information to process the payment securely and to prevent fraud.

2.4 Internal Purposes: We may use the collected information for internal purposes, such as data analysis, improving our services, enhancing our website, and developing new offerings.

  1. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support, or IT infrastructure providers. These providers are contractually obligated to handle your information securely and use it solely for the purposes specified by Clean Crew.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, government inquiry, or to protect our rights, property, or safety.

  1. Data Security:

Clean Crew takes reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and use encryption where applicable.

  1. Your Choices and Rights:

5.1 Access and Updates: You have the right to access, update, and correct your personal information stored with us. If you need assistance with this, please contact us using the information provided below.

5.2 Opting Out: You can choose to opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

  1. Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected personal information from a child, we will promptly delete it from our records.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be effective upon posting on our website. We encourage you to review this policy periodically.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: contact@cleancrewco.com

Phone: 

Opening Hours:

Monday – Saturday 8am – 9pm

Phone:

(772) 774-3917

Email:

contact@cleancrewco.com